OVERVIEW OF CLIENT CONTACT & SUPPLIER CONTACT DATA
We want to explain clearly how we process the Client Contact and Supplier Contact personal data that we hold.
In order to provide our services, we need to collect personal data relating to Client Contacts and Supplier Contacts and this section of the Privacy Statement provides specific information relating to the information collected.
Client contacts include individuals working for businesses who employ the type of candidates that we specialize in sourcing and showcasing. For the purposes of the privacy statement, a client contact includes members of client staff, whose details we hold, and members of staff of a company whom we deem a potential client of ours, and whose contact details we hold.
Supplier contacts include individuals working for businesses who may provide services to us. For the purposes of this privacy statement, supplier contacts include anyone working in a business that is a supplier of services to us.
SOURCES OF PERSONAL DATA
We source client contact and supplier contact information in order to serve the business relationship. We will only ever source personal data that is necessary and in a way that would be generally expected.
We receive personal data that client contacts and supplier contacts from a variety of sources. They are as follows:
the information is often provided by the client contact or supplier contact;
the information may be collected from public sources;
the information may be collected indirectly from another person within the client or supplier business;
the information may be collected through our website as part of registration;
the information may be collected indirectly from a website or from a third party.
We have to process personal data legally. We will process client contact or supplier contact personal data in a manner that is compliant with the GDPR and inline with reasonable expectations.
We have a lawful basis for processing all personal data. The GDPR sets out the grounds where processing of personal data can be undertaken lawfully. The main lawful grounds that we use to process personal data of client contacts and supplier contacts are as follows:
If we have a legal obligation to process personal data, such as the payment of taxes to revenue.
The GDPR states that we may process personal data "if necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject require protection of personal data". It is considered reasonable to use client contact and supplier contact personal data for our legitimate interests for our business relationship or potential relationship with clients and suppliers.
Client contacts and supplier contacts may object to any processing undertaken on the grounds of legitimate interests. To access/update/delete your data please forward your request directly to us via email and we will respond within a reasonable time to your request. To stop receiving shoutouts or other email marketing from us please use the 'unsubscribe' button on the bottom of the page. Our mailing list is managed by wix.com who are also GDPR compliant.
Defence of legal claims
In limited circumstances and in accordance with the law we may use client contact and supplier contact information in the defence of legal claims.
HOW WE USE PERSONAL DATA
We want to ensure that the personal data is used for the purpose that you would expect and our ultimate goal is that there should be no surprises for client contacts or supplier contacts in the way that personal data is used by us. To ensure that we can have a good business relationship with our clients and suppliers, personal data is used for the following key business activities:
Client Recruitment Services
Our business is to find the right candidate for our clients and also the right clients for our candidates. we use client contacts and also the right clients for our candidates. We use personal data as part of that business for the following purposes:
to keep in contact with clients to discuss and review their needs
to inform and update candidates that might be of interest to the client;
to organize and schedule interviews;
to carry our obligations under our contract with the client.
We may use the personal data as follows:
to personalize the marketing information that we send
to provide relevant information that we consider may be of interest
to aggregate data used as part of surveys or to produce market insights;
to follow up with attendees of our events to ask for opinions about our products and services
We use personal data for the purposes of making and receiving payments
IT and Analytics
We are continuously improving the services that we provide and may use personal data in some cases to facilitate development as follows:
to gain insights to optimize products and services
to tailor our products and services to better identify the right opportunities at the right time and meet client needs more effectively
to produce aggregate models to predict trends
to undertake modelling to produce lead scores, identify improvements in efficiency
to store backup information
THE PERSONAL DATA WE HAVE
The data we process include name, phone number, email address, marketing permissions, timeline communications.
Our main mission is to maintain lasting relationships with clients for the purpose of finding the client the right business
We only retain client contact and supplier contact personal data for as long as it is needed for the purpose the purpose for which it was collected. After that, it is deleted from our systems.